Frequently Asked Questions
Facilities and Operating Hours
- What games do you carry?
- At TheGameArmory, we offer a diverse selection of games across various platforms. From the Magic: The Gathering to the One Piece Card Game, our catalog is designed to cater to a wide range of gaming preferences. Explore our website to discover the exciting games we have in stock.
- How do I use tables?
- You can use any of the tables in the shop for any trading card game.
- We charge Php 200 for a table if you are playing games like Warhammer 40k or board games like Betrayal at House on the Hill.
- What are your operating hours?
- We operate from 11 am to 10 pm every day. Our customer support team is available during standard business hours to assist you with any inquiries or concerns.
Shipping
- When do I get my cards?
- Orders typically undergo 2-3 days of processing before being shipped out.
- We will only process your orders once payment is confirmed. Keep an eye out for a payment confirmation email after placing your order.
Payment
- How do I pay for my order?
- To streamline the payment process, we accept various payment methods. Visit thegamearmory.com/mop to view our accepted modes of payment and choose the one that suits you best.
Pre-Order
- How does pre-ordering work?
- Preorders are paid for in advance before the product is sourced from the distributor.
- Why is my order/s delayed?
- Please note that while we strive to fulfill preorders promptly, we may not have control over potential delays that can arise during the distribution process. We appreciate your understanding and patience in such situations.
If you have any additional questions or concerns not addressed here, feel free to contact our customer support team. We're here to ensure your gaming experience with TheGameArmory is enjoyable and hassle-free.
